If you operate a quick-service restaurant (QSR) in Quebec, you're likely aware of the government's new WEB-SRM system — a mandatory update to how sales are recorded and reported. As of 2025, all restaurants — including fast casual, takeout, and quick-service operations — must use a certified POS system that communicates with Quebec’s new WEB-SRM (Sales Recording Module Web).
If you're using Square POS, here’s what you need to know to stay compliant — and how MYR POS, a certified Square partner, can help.
What is WEB-SRM?
The WEB-SRM system replaces the old physical SRM (Sales Recording Module) many restaurants once used. Instead of relying on a physical device installed in your restaurant, WEB-SRM is cloud-based, sending your transaction data directly to Revenue Quebec in real-time or near real-time.
This system ensures accurate tax reporting and consumer protection — but it also requires your POS system to meet strict technical requirements.
Square POS and WEB-SRM Compliance
Square POS is widely used across North America, but as Square notes in their official article, Square's core POS is not natively WEB-SRM compliant in Quebec as of today.
Revenue Quebec requires:
Your POS system to be officially certified for WEB-SRM.
Receipts to include a transaction ID and QR code generated by the WEB-SRM.
All transactions to be reported directly to Revenue Quebec at the time of sale.
Without a certified system or an approved integration, continuing to use Square alone means you won’t be compliant.
How to Stay Compliant If You Use Square POS
If you want to keep using Square for your quick-service restaurant, you have options:
1. Connect Square with MYR POS (A Certified WEB-SRM Solution)
The most straightforward path to compliance is to integrate your Square setup with MYR POS.
MYR POS is:
Fully certified by Revenue Quebec for WEB-SRM.
Specialized for quick-service and fast-casual restaurants.
A Square Partner — meaning MYR POS can integrate with your existing Square payments while ensuring that your ordering, sales, and receipts meet all WEB-SRM regulations.
By adding MYR POS, you can continue to use Square for payments while MYR handles the ordering, sales recording, and compliance side, including generating the required transaction data and sending it directly to Revenue Quebec.
This gives you the best of both worlds: keeping your familiar Square payment processing while becoming fully compliant.
2. Wait for Future Square Updates (Risky)
While Square is exploring ways to support WEB-SRM users in Quebec, as of today, no direct compliance feature or certified integration is available. Waiting could leave you vulnerable to fines and legal issues if your restaurant is audited.
3. Apply for a Temporary Exemption (Unlikely for Most)
In very rare cases, Revenue Quebec may allow businesses to apply for a temporary exemption if no compliant solution exists. However, now that solutions like MYR POS are available, exemptions are unlikely to be granted for Square users.
Deadlines You Must Know
New restaurants must comply with WEB-SRM immediately.
Existing restaurants must transition before June 1, 2025.
Non-compliance can result in:
Financial penalties
Increased audits
Possible business closure orders
Why MYR POS is a Strong Choice for Quick-Service Restaurants
MYR POS is built specifically for fast-paced environments like QSRs. Some advantages include:
Fast onboarding and setup tailored for WEB-SRM.
Built-in receipt management with WEB-SRM transaction IDs and QR codes.
Menu customization and takeout/delivery support.
Bilingual support and local expertise in Quebec regulations.
The ability to keep using Square for payments, minimizing disruption.
Plus, MYR POS offers packages and promotions to help restaurants transition smoothly ahead of the government deadline.
Final Thoughts
If you’re running a quick-service restaurant in Quebec using Square POS, now is the time to prepare for WEB-SRM. You have a clear path to compliance by integrating with MYR POS, a certified WEB-SRM solution that also partners with Square.
Waiting could lead to serious fines — but acting now ensures you stay compliant, avoid penalties, and keep serving customers without disruption.
For more detailed information about Square’s official position on WEB-SRM, read their article here: Square Sales Recording Module (SRM) Requirements for Quebec.
